Clear answers to common questions

Use a verified official channel and check the publisher and version. We do not provide installers whose source we cannot verify.

Confirm your local internet works, then check app permissions, account status and the selected route. Try another route if needed.

That depends on the plan you purchase. Check the current device terms at checkout or in your account.

Prices, currencies and offers may change. Check the official checkout page for current details; we do not list unverified prices.

Install the appropriate app on the new device and sign in. If you hit a device limit, check account device-management options.

Your local network, distance, route load and destination all play a part. Compare available routes under real conditions.